What our Customers say...

Storm Damage Testimonials

Dale and Rodrick are a great team. They worked fast and efficiently. The Library carpets look like new and for 20 year old carpets that's wonderful. Would have them do my home!!

Jake, Josh and Roderick worked hard to fit in our job amid a backlog of 200+ jobs related to flooding in Midland in May 2020. These guys hustled, were incredibly responsive and professional. They were here on time, ripped out carpet and flooring and put every fan and dehumidifier they could until we got to an amperage limit on the breaker box! We are on day 1 of a several day drying project but they helped save our fully finished basement. We have an expensive remodel ahead but it will be cheaper and less complicated because SERVPRO got here quickly and got the job done. Thanks, guys!

The service was great, a whole crew came and took care of the problem in a day.

I've often wondered, does anyone ever read reviews? I'm a retired veteran, was in emergent need of roof repair right in the middle of winter. I received a call from SERVPRO, was told "Don't worry, everything will be fine, we got it covered." From inspection, work authorization, matching shingles, and job completion, the holes in my roof, water damage completed in a fast professional manner. My family and I couldn't be happier with SERVPRO. Thank you Scott, Tim and the entire roofing crew who did the entire roof in 5-6 hours, during the winter. Simply AMAZING!!!! This is the company that will take care of you.

They were very compassionate as well as professional and I couldn’t add anything to improve the performance.

Chad Hages-PM consistently followed up with me on the phone to let me know how the process was advancing & remedy any concerns in a timely matter. Their attention to detail was outstanding & clean-up was immaculate each time before leaving.

I could not ask for a company to be more courteous, helpful, TRUSTWORTHY and polite; like the Saginaw SERVPRO franchise is. It is a relief to kno that there are still people that care and take pride in their work. To know I could completely trust them entering my parent's home and that I did not have to be there every step of the way was a big relief. I thank SERVPRO of Saginaw Franchise from the bottom of my heart. I am so very grateful for each and every person that helped through the process. 

Your company SERVPRO of Saginaw is super! The people you sent out after I called were better than expected. Having someone who answers your phone calls and can actually tell me what to expect and it be true was the icing on the cake, though. That lady needs a raise!

I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.

I had a tree come through my roof and SERVPRO called right away and came out the same day to tear my whole bedroom apart and cover my roof. Brandon was a great project manager and even made it fun when you are nothing but frustrated with the situation. I love the way my house has turned out, they did a GREAT job!! I highly recommend them!!!

I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.