What our Customers say...

Storm Damage Testimonials

The gentlemen that came to my home, Rodrick and Paul were very kind, courteous, and extremely helpful. They explained what happened and what needed to be done. They made me feel so at ease. 

Dale and Rodrick are a great team. They worked fast and efficiently. The library carpets look like new and for 20-year-old carpets that's wonderful. Would have them do my home!! 

Woke up this morning to water in the basement. More water than we ever had before. We called SERVPRO and they were out by 1:30 p.m. Cleaned and set fans and dehumidifiers out. Both Josh and Annabelle were very helpful, professional. I would use them again in an emergency. Great job!! Thanks Josh, Annabelle, and Rick. 

5 stars for Dave. He is very responsive and very pleasant to talk to. These guys always come through when I call. We’ve had them out several times. Always back their work. 

I've often wondered, does anyone ever read reviews? I'm a retired veteran, was in emergency need of roof repair right in the middle of winter. I received a call from SERVPRO, was told "Don't worry, everything will be fine, we got it covered." From inspection, work authorization, matching shingles, and job completion, the holes in my roof and the water damage were completed in a fast professional manner. My family and I couldn't be happier with SERVPRO. Thank you, Scott, Tim, and the entire roofing crew who did the entire roof in 5-6 hours, during the winter. Simply AMAZING!!!! This is the company that will take care of you. 

What a wonderful crew! Our job was expansive and so dirty but when they were done it was as close to new as we will ever get. They showed up on time and were courteous. Definitely recommend! 

I could not ask for a company to be more courteous, helpful, TRUSTWORTHY and polite like the Saginaw SERVPRO franchise is. It is a relief to know that there are still people that care and take pride in their work. To know I could completely trust them entering my parent's home and that I did not have to be there every step of the way was a big relief. I thank SERVPRO of Saginaw franchise from the bottom of my heart. I am so very grateful for each and every person that helped through the process. 

I had a tree come through my roof and SERVPRO called right away and came out the same day to tear my whole bedroom apart and cover my roof. Brandon was a great project manager and even made it fun even though we were nothing but frustrated with the situation. I love the way my house has turned out. They did a GREAT job! I highly recommend them! 

My basement flooded during the June storms that recently hit Mid-Michigan hard. Shandon from SERVPRO was wonderful to work with. He was honest, courteous, and did a great job. I had my floors, ceilings and vents treated for mold. I would highly recommend this company, as they also value the art of customer service. 

Your company, SERVPRO of Saginaw, is super! The people you sent out after I called were better than expected. Having someone who answers your phone calls and can actually tell me what to expect and it be true was the icing on the cake, though. That lady needs a raise! 

I have heard positive reviews from a number of my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event. 

Best service ever. Great job Dale and team. Dogs say 2 paws up!