What our Customers say...

Fire Damage Testimonials

Chad was very awesome. Communication was extremely helpful. 

Tim Kenel was amazing with all the restoration work. Really appreciated his experience and customer service. 

Tim Kenel did an excellent job. He kept me informed and answered every question that I had. Did a great job rebuilding my kitchen. 

Chad did a great job with dealing with the job to its entirety!! Will recommend Chad for future work. 

Chad was the best to work with. Great guy! 

SERVPRO went above and beyond taking our hand and walking us through a year and a half long fire restoration. Solid, dependable, super-knowledgeable, and capable workers made what could have been a dark time in our history an easy and pain-free process for us. We will forever be grateful! 

SERVPRO did an excellent job restoring my home after a fire. They took care of everything for me such as the contractors doing different jobs. They were excellent contractors. I would recommend SERVPRO to everyone! You cannot go wrong with SERVPRO! They are the best! Tim Kenel treated my home as if it were his very own and the completed job reflects that!! My home is beautifully restored!! With sincerest gratitude, I thank you SERVPRO and Tim Kenel!! 

My wife and I had a house fire back in October of 2020. It took 5 months for SERVPRO to completely rebuild the inside of our home. They did a fantastic job, and we are so happy with the outcome. Our estimator, Tim, was awesome to work with and was very on top of things throughout the process. Tim’s carpenters were outstanding and display a true high quality of craftsmanship. I highly recommend SERVPRO to anyone. 

SERVPRO arrived on scene at our house fire immediately, and from that first hectic day until the beautiful rebuild they did an AMAZING job. Dave Sova and his crew, through a pandemic, gave our family back our home, but even more, our hope. Every aspect from the original cleanup to the final construction was professional. Thank you so much to everyone from SERVPRO, especially Mr. Sova, on a job well done! 

Thank you, Mark Ginter and Cathy Schmidt, for your very thoughtful, kind, and professional help in our time of stress for soot clean-up. You were very thorough and made sure we were happy with the job. You were very prompt in helping. I can't say enough good things about these two and SERVPRO of Saginaw. 

Sheldon and Steven are top notch workers and great people in general. They treated both us and our home with the utmost respect. They were extremely polite, very hard working, and very thorough. I will not hesitate to recommend them to everyone I know. We have (recently) had many contractors working on our home, and they are the best of the best! 

Dale handled the restoration of my family home with excellence. I remember how sad I was to see all I owned in a complete disastrous state. All my concerns were addressed...The most comforting part was each step was explained and resulted in removed stress along the way. He kept me informed on every detail, large or small. I appreciate all the work that Dale and the SERVPRO team did in making this experience an enjoyable one, despite all that took place. 

Dale (project manager) was incredible. What a wonderful young man who came with a small army of subcontractors that were helpful, courteous, and polite. I would recommend everyone who came into my home for future work to my family, friends, and church members. SERVPRO is a great company that employs great people. Thank you for all your help. 

Lori was wonderful to work with. Highly recommend her. A+