Recent Posts

Stay Home and Create a Fire Plan

7/6/2020 (Permalink)

Since most of us are at home, it is a perfect time to start creating a fire plan for your family.

SERVPRO can help you with the after effects from a fire and we can get your home back like nothing ever happened. More importantly, is the safety of your family should a fire happen to you.

There were an estimated 1,318,500 reported home structure fires and 3,655 associated civilian deaths in the United States in 2018.

They say that your ability to get out depends on advance warning from smoke alarms and advance planning.

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the alarm sounds. A closed door may slow the spread of smoke, heat and fire.

Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.

Before a fire happens, pull together everyone in your household and make a plan.

  • Draw a map of your home. Show all doors and windows.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street.
  • Talk about your plan with everyone in your home.
  • Learn the emergency phone number for your fire department.
  • Practice your home fire escape drill!

If you have any questions about fire safety in your home, please call SERVPRO of Saginaw / Bay City at 989-752-8644

Categories and Classes of Water Damage

7/6/2020 (Permalink)

SERVPRO of Saginaw / Bay City is known for water restoration. Here is how we asses your water damaged property. First, we determine what category of water your property has:

Category 1: Refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Category 2: Water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Category 3: Water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options.

Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation.

Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage.

Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. 

Why SERVPRO?

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready.

Keep Up With Your Business Carpet Cleaning

7/6/2020 (Permalink)

Being a local independently owned franchise we understand the challenges of owning a small business. Keeping a commercial space clean can be a big challenge but it needs to be done. First impressions are very important and you don't want to turn customers off because your store has filthy carpets. Nobody wants to eat in a restaurant that has dirty carpets or upholstery

We can take care of those things for you. Cleaning your carpets at least twice a year can help preserve the life of your carpets and keep your building looking clean and smelling fresh. We clean several businesses through-out the Saginaw and Bay county areas already. Churches, nursing homes, senior living community's and apartment complexes use us regularly to keep the carpets in their property looking nice, you should too! Call Today 989-752-8644

What SERVPRO of Saginaw / Bay City Can Do For Your Business

7/6/2020 (Permalink)

As a business owner, you have invested a lot of time, energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success.

When you experience a fire, water or mold damage in your facility, you need a fast response and the expertise to handle the situation and to get back into operation as quickly as possible.

SERVPRO of Saginaw / Bay City is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility.

What we can do for you:

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.
  • Water Removal and Dehumidification: Our professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.
  • Crime scene, Biohazard and Vandalism Cleanup: Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety.
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory.
  • Air Duct and HVAC Cleaning: Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiently, eliminate offensive odors and improve indoor air quality.
  • Carpet and Hard Floor Cleaning and Care: We use the latest IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.
  • Stain Removal, Stain Resistance Applications: Using IICRC standards for carpet as a guide, our team will show you what your cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.
  • Odor Identification and Deodorization: Our Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.
  • Upholstery and Drapes: Wet or Dry-Cleaning Methods: Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of Saginaw / Bay City. Call Today (989) 752-8644!

Facts About Lightening

7/6/2020 (Permalink)

During thunderstorms, many of us like to sit and watch the bright flashes of lightning. It can be peaceful just to watch and listen as lightning and thunder strikes with the smooth sound of rain in the background. Since we are in thunderstorm season, let's learn about lightning!

The National Geographic defines lightning as an electrical discharge caused by imbalances between storm clouds and the ground, or within the clouds themselves. Most of the time, lightning occurs within the clouds.  

Interesting facts you might not know about lightning:

  • Lightning creates heat hotter than the sun – Experts believe that lightning can be as hot as 50,000 degrees Fahrenheit.
  • Lightning can strike the same place more than once – Tall buildings or areas with conducive topography can see numerous lightning strikes. For example, the Empire State Building has been reportedly struck by lightning around 23 times per year.
  • Lightning strikes multiple places at once – A single lightning bolt can strike more than one place at the same time. A videographer from Chicago once recorded a single lightning strike hitting the Willis Tower, Trump Tower and the John Hancock Building, three of city’s tallest buildings.
  • Lighting can be up to 90 miles long – Martin Uman, lightning researcher, detected lightning channels as long as 90 miles.
  • Florida experiences more lightning than any other state – Out of the top 15 counties in the United States with the most lightning strikes in 2018, 14 were in Florida.
  • Venezuela experiences more lightning more than anywhere – Lake Maracaibo holds the record for “highest concentration of lightning,” according to The Guinness Book of World Records.
  • More than 1 billion lightning strikes hit earth annually – The planet is hit by lightning an average of 1.4 billion times per year. If each of those strikes hit a person, humanity would come to an end in five years.
  • Thunder does not exist without lightning – Thunder is the sound of lightning, it is the noise created as air expands and contracts rapidly in the lightning’s resonating tube.
  • A lightning bolt can have up to a billion volts of electricity – This is about the same amount of power as 79.4 million car batteries.
  • Benjamin Franklin came up with lightning protection – Franklin came up with the idea of securing lightning rods to the tops of buildings to protect structures from the impact of lightning.

For more interesting facts about lightning, go to The National Geographic and BestLife.

Learn About Air Scrubbers

7/6/2020 (Permalink)

Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality.

Why does SERVPRO® use Air Scrubbers?

The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer.

Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment.

Mold Remediation

Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros.

If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.”

Standing Water

6/29/2020 (Permalink)

When floodwater enters your home or business, it can cause "standing water". Standing water is a pool of water that does not flow. This can be a dangerous thing if it is not handled correctly. Standing water should be dealt with right away. The cleanup can sometimes take up to 10 or 11 days to completely disappear unless it is mitigated immediately.

Here are some protective measures to take into consideration when dealing with standing water:

Stay Away from Standing Water

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Standing water is a breeding ground for bacteria and other parasites
  • Swimming, wading, or rafting can make you sick
  • Wash your hands after contact with standing water
  • Do not drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your home or building. Wear work boots and heavy gloves when you clean up
  • Mosquitoes can breed and grow in standing water
  • Some animals might find your home or business a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, we are here to help make it “Like it never even happened."

Going Out After COVID-19 Shutdown

6/29/2020 (Permalink)

As communities and businesses reopen, you may be eager to get out of the house and resume your daily activities. Although there is no way to ensure zero risk of infection, it is crucial to understand the possible risks and types prevention measures to protect yourself.

What You Need to Know:

  • The closer you interact with others and the longer the interaction, the higher the risk of COVID-19 spread.
  • Keep a face masks, tissues, and hand sanitizer with at least 60% alcohol on you at all times.
  • If you decide to participate in public activities, practice preventative measures such as:
    • Wear a face mask
    • Wash your hands often
    • Avoid close contact with others
    • Cover coughs and sneezes
    • Stay home if you feel sick

Dining Out

Before going out to eat, check the restaurant’s COVID-19 prevention practices before you go.

  • Call to see if their staff are wearing face masks while working
  • Check the restaurant’s website and social media to see if they have updated their information regarding COVID-19 safety guidelines.

Hosting Gatherings

  • Remind guests to stay home if they feel sick or have been exposed to COVID-19
  • Host your gathering outdoors if possible
  • Arrange tables and chairs for social distancing. Try to keep everyone 6ft apart.
  • Wear face masks if possible
  • Avoid close contact with guests upon arrival. Instead of shaking hands or giving a hug, wave and verbally greet them instead.
  • Clean hands often
  • Provide hand sanitizers
  • Use paper towels for drying hands, avoid guests from sharing a towel
  • Limit people going in areas where the flood is being prepared

Going to Gyms

  • Attend outdoor classes or virtual classes to avoid close contact with others
  • If you attend indoor classes, try to maintain 6ft apart from others
  • Avoid close contact with others
  • Ensure equipment is clean and disinfected. Wipe down machines and equipment before and after use.
  • Bring hand sanitizer for extra protective measures

Going to Salons

  • Book services in advance to avoid waiting in a lobby with others
  • Wait in your car until the time of your appointment
  • Always wear a face mask
  • Avoid paying with cash
  • Wash your hands or use hand sanitizer before receiving services.

Spot Hidden Water Leaks

6/22/2020 (Permalink)

When was the last time you moved your appliances to inspect for hidden leaks? Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home.

Here is where to find hidden leaks in your home:

Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak.

Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system.

Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month.

Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight.

Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive is in checking for water leaks is key for avoiding potential problems.

Spotted a hidden water leak and have damage? SERPVRO is here to help! We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Prove Your Commitment To Clean

6/22/2020 (Permalink)

Getting back to business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern. Are you ready to not only help keep your customers and employees safe but to communicate that you have chosen a higher standard of clean for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,we stand on over 50 years of experience and expertise so you can rest assured that you have selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned

When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify.

  1. CONSULT: A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS.
  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  1. CLEAN: PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM.
  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.
  1. CERTIFY: A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS.
  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more.

DISPLAY YOUR COMMITMENT TO CLEAN WITH THE CERTIFIED: SERVPRO CLEANED LOGO.

Customers and employees will know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there.